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Millions are now eligible to get health insurance but still can't.
PCMag reviews products independently, but we may earn affiliate commissions from buying links on this page. Terms of use. The first of the month brought healthcare access to millions, but many visitors to Healthcare.gov were thwarted by 404s and other errors. The site was created to be a clearinghouse for state-sponsored health insurance. This past week the House Energy & Commerce Committee held hearings to apportion that blame but has not yet come to any conclusions. Overloaded servers and the Centers for Medicare & Medicaid Services took most of the heat. Clay Johnson, the CEO of the Department of Better Technology, and Harper Reed, the former CTO of Obama for America, opined in the New York Times that not only are most large-scale IT projects failures but U.S. government ones are particularly so because they are bound to follow the Federal Acquisition Regulation. "More than 1,800 pages of legalese that all but ensure that the companies that win government contracts, like the ones put out to build HealthCare.gov, are those that can navigate the regulations best, but not necessarily do the best job." So what exactly happened? Here are some answers. How long did it take to build?
Three and a half years. Who's responsible?
Fifty-five subcontractors were also involved. Did anyone know this was going to happen?
How much did Healthcare.gov cost to build?
What's being done to fix it?
When will it be done?
Healthcare.gov is not the only government site that's been an IT embarrassment. Click on for a few other notable examples.
The Car Allowance Rebate System, aka Cash for Clunkers, was an economic stimulus program started in 2009 to encourage people to turn in their cars for fuel-efficient models. To facilitate the process, a site was created for customers and dealers. Instead of being a smooth ride, the Cash for Clunkers site slowed down when it hit heavy traffic. Obama brought in Zients, who is now overseeing the Healthcare.gov fix.
USAJobs.gov, which lists federal jobs, was revamped in an 18-month-long project completed in 2011 that promptly crashed. The site was the work of the Office of Personnel Management and the Chief Human Capital Officers Council, which took over management and hosting of the site from Monster.com. A federal contractor reported a failure rate of 71 percent in the first week and issues persisted for weeks after.
The FBI Case File System was supposed to centralize the FBI's case files so they could be accessed and shared throughout the FBI. The project was scheduled to take three years but ended—unfinished—after four. It also went 89 percent over budget, coming in at about $200 million.
IBM combined three databases in one to create the procurement system for the General Service Administration, Sam.gov, last year. Errors plagued the site, and as a result contracts and task orders slowed or came to a halt.
Chandra is senior features writer at PCMag.com. She comberan her tech journalism awal at CMP/United Business Media, beginning at Electronic Buyers' News, then making her way over to TechWeb and VARBusiness.com. Chandra's happy to make a living writing, something she didn't think she could do and why she chose to major in political science at Barnard Co... See Full Bio
Canadian company CGI Federal is the prime contractor and has ties to the U.S. government through a takeover. In 2004 it took control of the Defense Department-tied American Management Systems, which was started by five men who perenggan worked under Secretary of Defense Robert McNamara in the Kennedy and Johnson administrations. CGI has a prior for a government health site failure; the Canadian government fired it when it failed to meet requirements in creating a diabetes registry for its eHealth initiative.
The Government Accountability Office (GAO) perenggan issued a report in June detailing the tasks left before launch, including finishing a data hub and testing.
Even though federal spending is documented, it is far from clear. The amount reported has run from $70 million to $600 million. The Sunlight Foundation, a nonprofit dedicated to government accountability, says the number is likely on the lower end of that spectrum. The confusion comes from the task to build Healthcare.gov being part of an IDIQ (indefinite delivery, indefinite quantity), a type of multiyear government contract fulfilled by far more than one contractor.
President Obama announced a "tech surge," a group of Silicon Valley insiders used to turning around troubled sites at top speed, to help fix Healthcare.gov. The team is headed by Jeff Zients, a management consultant and head of the National Economic Council. The White House hasn't proffered any other names.
There is no deadline. Brooks' law, which states that the more manpower associated with a software project the longer it will take, might come into play, suspects Timothy B. Lee, a tech writer with a programming background. 
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Cash for Clunkers
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USAJobs.gov
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FBI Case File System
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Sam.gov
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tulisan ini diposting pada label best health insurance visitors usa, best travel health insurance for visitors to usa, best health insurance for visitors to usa with pre-existing conditions, , tanggal 21-08-2019, di kutip dari https://www.pcmag.com/feature/317321/what-went-wrong-with-healthcare-gov
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